Digital Self-Service Application for Indonesian Maritime Affairs & Fisheries

Nadiya Ivana Dewi -

Digital Self-Service Application for Indonesian Maritime Affairs & Fisheries

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Customer Challenges

  • Fishermen find it difficult to know specific location to fish
  • Fishermen cannot report issues or incidents that occur during fishing

Solution

Deliver Mobile Digital Self-Service solution in collaboration with BROL to help fishermen get the information on recommended fishing spot and report relevant issues.


Result

  • Increased fishermen productivity
  • Centralized issue tracker and management to assist the ministry to coordinate the effort needed to solve those issues