Digital Self-Service Application for Indonesian Maritime Affairs & Fisheries

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Customer Challenges

• Fishermen find it difficult to know specific location to fish
• Fishermen cannot report issues or incidents that occur during fishing

Solution

Deliver Mobile Digital Self-Service solution in collaboration with BROL to help fishermen get the information on recommended fishing spot and report relevant issues.

Result

• Increased fishermen productivity
• Centralized issue tracker and management to assist the ministry to coordinate the effort needed to solve those issues