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# Digital Self-Service Application for Indonesian Maritime Affairs & Fisheries
- URL: https://klik-ss.com/digital-self-service-application-for-indonesian-maritime-affairs-fisheries/
- Published: 2024-09-04T06:38:27.000Z
- Updated: 2026-07-31T07:04:45.000Z
- Description: Our application solution for Indonesian Maritime Affairs & Fisheries usecase with customer challenges, solution, and result.
- Author: Nadiya
- Tags: Sub-Usecase

## Digital Self-Service Application for Indonesian Maritime Affairs & Fisheries

⠀

**Customer Challenges**

- Fishermen find it difficult to know specific location to fish
- Fishermen cannot report issues or incidents that occur during fishing
  
**Solution**

Deliver Mobile Digital Self-Service solution in collaboration with BROL to help fishermen get the information on recommended fishing spot and report relevant issues.

  
**Result**

- Increased fishermen productivity
- Centralized issue tracker and management to assist the ministry to coordinate the effort needed to solve those issues
  
[ ![Digital-Self Service Application Prototype](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-5-1.png) ](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-5-1.png) 

[ ![Digital-Self Service Application Prototype](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-4-1.png) ](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-4-1.png) 

[ ![Digital-Self Service Application Prototype](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-3-1.png) ](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-3-1.png) 

[ ![Digital-Self Service Application Prototype](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-2-1.png) ](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-2-1.png) 

[ ![Digital-Self Service Application Prototype](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-6.png) ](https://klik-ss.com/content/images/2024/08/Digital-Self-Service-Application-Prototype-6.png)