Upward & Collaboration Feedback Survey: KLIK Group's Commitment to Sustained Workplace Culture Development
As part of its commitment to building a healthy, open, and collaborative work environment, KLIK Group conducted the Upward & Collaboration Feedback Survey on December 2025. This program is one of the company's strategic steps to initiate a continuous improvement process through the direct involvement of all employees.
The survey was conducted online through a specially designed form to explore team collaboration dynamics, communication, and working relationships between employees and supervisors. The results of this survey will serve as a basis for developing further strategies aimed at improving communication, building trust, and strengthening a collaborative culture within KLIK Group's work environment.
Objectives of the Survey
Through the implementation of this Upward & Collaboration Feedback Survey, KLIK Group aims to:
- Enhance openness and collaboration among teams.
- Provide objective data as material for self-development for each team.
- Formulate more targeted improvement plans based on the specific needs of each team.
This ensures that every improvement step taken truly aligns with actual needs on the field.
Core Principles of the Survey
To ensure employees can provide honest and safe feedback, this survey adheres to several key principles:
- Anonymous and Secure
All data is kept confidential. - Transparent and Non Judgemental
Feedback regarding collaboration within teams or between teams is encouraged without focusing on specific individuals. - Constructive
All feedback is directed toward building and improving work conditions.
KLIK Group's Commitment to Continuous Development
In line with KLIK Group's Core Value of Excellence: continuously improving ourselves, teams, services, and products to be the best.
KLIK Group emphasizes the importance of honesty in completing the survey. This was conveyed by Amier Saefuddin, Solution Architect at KLIK Group, who stated:
“If we improve something without addressing the real problem, it will not be effective. Please maximize your responses, as this will serve as a reference to identify areas that need improvement based on actual cases in the field.”
KLIK Group's Future Aspirations
KLIK Group hopes that the results of this Upward & Collaboration Feedback Survey can serve as a foundation for improvement in every team. Moving forward, this will enable all members of the company to work more effectively, efficiently, and comfortably, while continuing to grow together in a healthy and mutually supportive work environment.
